7 ze551ml zenfone 2 android asus - Asus ZenFone

Your question Get the answer.ShahuZaan August 6, 3: After a week when i was playing a video on youtube suddenly the phone slip from my hand and fell on the bed.Next when i tried to open my phone it didnt.

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However i turned back to normal after i kept it for several hours.This samething happened to me again the otherday, but still after sometime it came backto normal.

It worked fine for about 2 weeks until that happened again.But so far i found no clue.Bytheway my phone still can recieve messages, get phone calls and i can feel the buttons vibrate when i touch them!

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Any help from anyone will be very helpful! August 6, 2: So it is just the display that is giving you problems.

If you are comfortable opening up the phone, you are going to have to check it thoroughly to find what connections are either disconnected, loose, or damaged.This is most likely the issue in your case, since you said it hit something soft and not a floor or something hard.

Each phone is a tad different inside not to mention each manufacturer.

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ShahuZaan August 7, 2: August 7, 1: If it is still under warranty, then the company should repair or replace it for you.ShahuZaan August 8, 1: How can i know if my device is under warranty? I threw the box away so i dont remember it August 8, Well, how long ago did you purchase it?

Some places give you 90 days.Manufacturers can give you anywhere from 90 days to a year.

ASUS ZenFone 2

Your best bet would be to contact the manufacturer and see.ShahuZaan August 9, 8: August 9, 4: I definitely would contact the manufacturer then.I too have the same problem but In my case i don't think my device has fallen some time.

I don't know what i need to do.Do i need to update the software or go to the service center.My zen4 always goes black screen everytime it fell off.

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My solution just i open back cover, unscrew carefully, take off battery, put it back again, assemble everything back, push power button and the screen will be back normally again.If not, repeat the same.Pull out battery and put it back.

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But please do this on your own risk.Just telling you guys, after wasting my time to go to centre and they just took a minute or two to solve it, better i do it myself.As long it work fine.Read discussions in other Android Smartphones categories.